{
 "page": "https://www.complaintsboard.com/coinomi-limited-b138527",
 "copy": {
  "how": "Saved by the author in his own browser with the FireShot extension on 31 October 2026, because the site refuses automated access (HTTP 403 on 30 and on 31 October 2026). Held off this site (the page's footer forbids republishing), like the other copies protected by copyright.",
  "files": {
   "complaintsboard-coinomi-limited-b138527-2026-10-31.png": {
    "sha256": "a5c72af657a004aec53c067ac293b0a32550636fc5e1013ac220d969a4ca1fb6",
    "bytes": 2078758
   },
   "complaintsboard-coinomi-limited-b138527-2026-10-31.pdf": {
    "sha256": "4a9f058ee0aff9a54290b3c42938e2b7f05d933356808da77cdb12d0ae76d7d1",
    "bytes": 3860031
   }
  },
  "limit": "Longer entries are cut off on this copy at 'Read full review' or 'Read full complaint', so only their visible start is used."
 },
 "counts_shown_by_the_page": {
  "overall": "3.7 stars, from 10 reviews and 17 complaints, 'indicating that most cryptocurrency wallet users are satisfied with their security and user experience'",
  "reviews": "1.9 from 10 reviews: 2 at five stars, 1 at two stars, 7 at one star",
  "complaints": "17: 16 marked resolved (94%), 1 unresolved (6%), which the site calls 'Almost perfect!'; of the 16, 13 show a Coinomi reply and 3 show none",
  "site_conclusion": "Trustworthiness rating 52%. 'ComplaintsBoard's research finds Coinomi Limited trustworthy, but it's still important to be cautious.'"
 },
 "entries_used": [
  {
   "heading": "Beware! Sends your passphrase in clear to others",
   "kind": "review, one star, undated",
   "quote": "They got caught doing setup in the clear, refused to even acknowledge the problem",
   "note": "It does not name this case. Coinomi's statement of 27 February 2019 did confirm the spell check and apologise."
  },
  {
   "heading": "Lost all my crypto",
   "kind": "complaint, marked resolved",
   "quote": "Search for avoid-coinomi to read the full story",
   "coinomi_reply": "In regards to the 'avoid-coinomi' event please consult this thread and independent review: https://twitter.com/kimionis/status/1131945228506738688?s=20",
   "note": "It points readers to this site, so it is not counted as an independent report."
  },
  {
   "heading": "Wallet",
   "kind": "complaint",
   "quote": "I sent more than 11 Ethereum",
   "also": "only the Bitcoins and Litecoins have a balance after recovering on another device; a ticket opened on January 2, 2024 with no response"
  },
  {
   "heading": "Bad App Lost All Of My Coins",
   "kind": "review, one star",
   "quote": "with the recovery phrase & it did not restore any of my coins"
  },
  {
   "heading": "Unreliable",
   "kind": "complaint, marked resolved",
   "quote": "I was trying to exchange my DigiByte to USTD from the wallet with Changelly but I never received any even tho the transaction has been made",
   "coinomi_reply": "Regarding your Changelly exchange, please contact our live support and provide our agents with the Transaction ID."
  },
  {
   "heading": "LOST $110 PLEASE HELP",
   "kind": "complaint, marked resolved",
   "quote": "the app crashes AND it sends the coins to some address"
  },
  {
   "heading": "Insecure wallet without any support",
   "kind": "complaint, marked resolved",
   "quote": "All my coins were hacked in this wallet",
   "coinomi_reply": "The only way funds can be moved from your wallet is if someone had access to your recovery phrase or device knowing/guessing your in app password."
  },
  {
   "heading": "Lost $600 in app",
   "kind": "review, one star",
   "quote": "Failed to write down my password"
  },
  {
   "heading": "Good wallet. Dark mode needed?",
   "kind": "review, two stars",
   "quote": "overall a great wallet"
  },
  {
   "heading": "Very reliable",
   "kind": "review, five stars"
  },
  {
   "heading": "Trustworthy, simple to use",
   "kind": "review, five stars"
  }
 ],
 "names": "None are given: the names the site shows differ from those Coinomi's replies use: 5 of the replies greet the person by another name.",
 "corrects_the_card_of_the_first_upload": [
  "The first card rested on a web search tool's summaries (complaintsboard-2026-10-30.json). This copy confirms its counts, the 11 ETH complaint and the failed restore.",
  "Three things that card said cannot be confirmed from this copy, where those entries are cut off at 'Read full review': that the restore failed 'even after following support's instructions', that live chat said the $600 'funds were gone', and that the app 'should require a passphrase'. They are dropped.",
  "That card left out that the 'Lost $600' reviewer says they failed to write down the password and forgot it."
 ]
}